Shipping & Delivery Policy
Shipping & Delivery Policy
- Lebanon – Beirut Area: Delivery within 48 hours
- Other Areas in Lebanon: Delivery within up to 5 business days
- International Shipping: Delivery within 10 business days
- Shipping Fees: We offerfree delivery on all orders.
Returns & Exchanges
If you’re not fully satisfied, we offerrefunds and exchanges within 14 days of receiving your item. To be eligible:
- Item must be unused and in its original packaging
- Earrings and customized items may be excluded due to hygiene reasons
- Return shipping is handled by Jewel Souls
To request an exchange or refund, contact our customer service team via WhatsApp or email.
Payment Methods
We accept the following payment methods:
- Cash on Delivery (Lebanon only)
- Visa & MasterCard
- Apple Pay